24/7 Customer Support Access
Support requests can be submitted 24 hours a day, 7 days a week. Our support team will respond as soon as reasonably possible. Response times may vary depending on request volume, issue complexity, weekends and public holidays.
Installation & activation
Help with downloading GuardTune, installing the Beta, starting a trial or activating a license.
Email support →Billing & refunds
Questions about plans, charges or the 30-day money-back guarantee.
Contact billing support →Technical support
Help with GuardTune features, errors, updates or compatibility questions.
Get technical help →For your security, include your Customer ID when helpful, but do not send passwords, full license keys unless specifically requested through a verified support process, full payment-card information, CVV, UPI PIN, API keys or other authentication secrets by email.
Before contacting support
When possible, include your GuardTune version, Windows version, a short description of the issue and any non-sensitive error message shown by GuardTune. Screenshots can also help.
Beta support
GuardTune is currently in Beta/Preview. Feedback about usability, compatibility and unexpected behavior is welcome and may help improve the production release.
About GuardTune and its operator
GuardTune is a Windows PC security and optimization product operated by Keyalgo Private Limited. The current release is a public Beta. Its security capabilities and limitations are described on the GuardTune website and in the product policies.
- Legal company name
- Keyalgo Private Limited
- Corporate Identification Number (CIN)
- U58200UP2024PTC209889
- Incorporated
- 28 September 2024
- Registered office
- C-25, First Floor, Sector 8, Noida, Gautam Buddha Nagar, Uttar Pradesh 201301, India
- Website
- https://guardtune.com
- Customer support, billing and policy enquiries
- service@guardtune.com
For account or billing help, include your Customer ID and a short description of the issue. Do not send passwords, card details, CVV, UPI PIN or authentication secrets.
Grievance officer
- Name
- Ankur Kumar
- Designation
- Director — Grievance Officer
- Telephone
- +91 99539 48315
For a formal complaint about GuardTune, contact the grievance officer using the telephone above. Include your Customer ID or purchase reference when available.
Payment and renewal information
The advertised price is the final amount payable, with no additional taxes or checkout fees. Paid plans do not renew automatically. Purchase again to continue after your current plan expires. Automatic renewal is currently unavailable.
How to uninstall GuardTune
Before uninstalling, review quarantined files and restore any files you need using GuardTune's Quarantine/Restore controls.
- Open Windows Settings > Apps > Installed apps (or Apps & features on Windows 10).
- Find GuardTune, choose Uninstall and follow the uninstaller prompts. Windows may ask for administrator approval.
- If uninstalling fails or you need help reviewing changes made by GuardTune, contact service@guardtune.com.
Removing the application does not restart a device's trial or automatically issue a refund. See the Refund Policy for purchase refund requests. Paid plans currently require a new purchase to renew.